Refund

At Opal Gilliam, we strive to provide exceptional services and ensure customer satisfaction. This Refund Policy outlines our terms and conditions regarding refunds for our services.

1. Service Overview

We offer a variety of social media and digital marketing services. Before making a purchase, please review the service descriptions to ensure that they meet your needs.

2. Refund Eligibility

Refunds are considered on a case-by-case basis. The following conditions apply:

Cancellation of Services: If you cancel a service within 14 days of purchase and no work has commenced, you may be eligible for a full refund.

Dissatisfaction with Services: If you are dissatisfied with our services, please contact us within 30 days of delivery. We will work with you to resolve the issue. If we cannot reach a satisfactory solution, we may offer a partial or full refund at our discretion.

Non-Delivery of Services: If we fail to deliver the agreed-upon services, you may request a full refund.

3. Process for Requesting a Refund

To request a refund, please follow these steps:

Provide any supporting documentation or evidence related to your request.

Our team will review your request and respond within [Insert Time Frame, e.g., 5-10 business days].

4. Refund Processing Time

If your refund is approved, it will be processed within [Insert Time Frame, e.g., 7-10 business days] using the original payment method. Please note that your bank or payment provider may take additional time to reflect the refund.

5. Exceptions

The following services are non-refundable:

Any service that has already been completed or delivered.

Customized or personalized services, unless otherwise agreed upon.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us